Knowalgo.com Refund Policy
Last Updated: 07/12/2023
Overview
Thank you for choosing Knowalgo.com. We strive to ensure the satisfaction of our customers with our range of online courses. This Refund Policy explains how requests for refunds are handled on our platform.
Refund Eligibility
- Refund Request Window: You may request a refund within 7 days of purchasing a course. Refund requests submitted after this period will not be eligible.
- Subject to Approval: All refund requests are subject to review and approval by the Knowalgo team. Approval is contingent upon compliance with our terms and conditions, and the criteria set forth in this policy.
- Course Participation: Refund eligibility may be affected by the extent of your participation in the course. Excessive use or completion of a significant portion of the course may result in the denial of the refund request.
Requesting a Refund
To request a refund:
- Email Request: Send your refund request to [email protected].
- Subject Line Format: Use the following format for your email subject line: “Refund – [Course Name] – [Your Full Name]”.
- Email Used for Registration: Ensure that the refund request is sent from the same email address used for registering for the course on Knowalgo.com. This helps in verifying the legitimacy of the request.
- Provide Details: In your email, please include a brief explanation for the refund request and any relevant details that might assist in the processing of your request.
Processing of Refunds
Upon receiving your refund request, our team will review it based on the eligibility criteria and the terms of this policy. If your refund request is approved, the refund will be processed to the original method of payment within a certain number of business days.
Modifications to the Refund Policy
Knowalgo.com reserves the right to modify this refund policy at any time. Changes will be communicated by updating the date at the top of this policy.
Contact
To complete your return, we require a receipt or proof of purchase.
